# eSIM

*Learn how to turn on data roaming on your iOS device. This guide provides simple steps for both iPhone users. It’s important to know how to activate this feature, especially when traveling. Follow these easy instructions to ensure you stay connected while on the go.*

### Enabling Data Roaming on iOS Devices <a href="#id-4ff6" id="id-4ff6"></a>

1. **Open Settings:** Go to the **Settings app** on your iPhon&#x65;**.**
2. **Access Cellular Settings:** Tap on **‘Cellular’** or **‘Mobile Data’** depending on your region.
3. **Cellular Data Options:** Tap on **‘Cellular Data Options’** or **‘Mobile Data Options.’**
4. **Enable Data Roaming:** Switch the **‘Data Roaming’** option to **ON.**

<figure><img src="/files/WUbaotXXFwXsIqEy1vla" alt=""><figcaption></figcaption></figure>

Note: If you have a Dual SIM iPhone, you’ll need to select the line (SIM) you want to enable roaming for before turning on Data Roaming.

### Important Considerations <a href="#id-23a3" id="id-23a3"></a>

1. **Charges:** Be aware that enabling data roaming can incur significant charges, especially when traveling internationally. Check with your carrier about roaming charges and consider purchasing an international data plan if needed.
2. **Data Usage Monitoring:** Keep an eye on your data usage while roaming to avoid unexpected charges.
3. **Wi-Fi Use:** Use Wi-Fi to reduce data usage and roaming costs whenever possible.

### Troubleshooting Data Roaming Issues on iOS <a href="#bc39" id="bc39"></a>

*Experiencing issues with data roaming can be frustrating, especially when you’re traveling. Here are some standard troubleshooting steps for iOS devices:*

1. **Check Roaming Settings:** Ensure that Data Roaming is turned on in your settings.
2. **Restart Your iPhone:** A simple restart can sometimes resolve connectivity issues.
3. **Check Carrier Settings Update:** Go to **Settings > General > About** to see if there’s a carrier settings update.
4. **Reset Network Settings:** Go to **Settings > General > Reset > Reset Network Settings**. This will reset **Wi-Fi networks** and **passwords,** **cellular settings**, and **VPN/APN** settings.
5. **Check for iOS Updates:** Ensure your device is running the latest version of iOS.
6. **Remove and Reinsert SIM Card:** Sometimes, reseating the SIM card can solve the issue.
7. **Contact Your Carrier:** Verify that your account is set up for international roaming and has no blocks.

### General Tips <a href="#id-5a8a" id="id-5a8a"></a>

1. **Airplane Mode:** Toggle Airplane Mode on and off. This can help your device re-establish network connections.
2. **Check Date and Time Settings:** Ensure your date and time are set correctly, ideally set to update automatically.
3. **Use Wi-Fi:** If you still have issues, connect to Wi-Fi for internet access and contact your carrier for further assistance.
4. **Monitor Data Usage:** Keep an eye on your data usage to avoid unexpected charges, especially if you resolve the roaming issue and start using data.

*By following these steps, you can often resolve common data roaming issues and ensure a stable internet connection while traveling.*

<br>

<br>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://kardpay.gitbook.io/kardpay/other-products/esim.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.